Dumpster Rental FAQs
For the complete rental terms, read the rental agreement before booking.
How much can I put in my dumpster?
Keep materials below the top rails and inside the dumpster sides. Spread the load evenly, leave room for the tarp to close, and never compact debris with machinery. Volume and weight are different limits: check your included weight allowance and ask us before loading heavy materials.
What sized dumpster do I need?
Our 13-, 17-, and 20-yard dumpsters suit different project sizes. Start with the sizing guide, then tell us what you plan to discard if you need help choosing. Heavy materials need special attention even when they take up little space.
What items cannot be placed in a dumpster?
The following are items that the dump WILL NOT ACCEPT. The rental contract lists a minimum fee of $25 per unsuitable item. Additional restrictions and fees apply to hazardous or prohibited materials; review the rental agreement before loading.
- Tires
- Televisions
- Computers
- Radios
- Game consoles
- Gas bottles
- Fluorescent bulbs or light bulbs
- Vehicle batteries
- Roofing shingles (unless preapproved)
- Household appliances such as but not limited to hot water heaters, dishwashers, refrigerators, conventional ovens, microwave ovens, washers, and dryers
- Rock, ash, concrete, asphalt or dirt
The following prohibited materials are subject to a minimum $500 fine under the rental contract, plus any applicable transfer-station or EPA fines:
- Substances hazardous to health such as toxic or corrosive materials or liquids (weather or not in containers)
- Cans, drums, or other containers of any kind (unless emptied and crushed and incapable of carrying any liquid)
- Medical waste or biohazard items
- Asbestos
- Paint (in liquid form)
- Animal carcasses
- Tree trimmings, dirt and other yard waste
- Ammunition or explosives of any kind
Can I get an extra day with the dumpster?
Extra days are subject to availability and carry a daily fee based on dumpster size. Request an extension at least 24 hours before your scheduled pickup. Call 618-751-1574 to confirm availability and the additional charge.
What are the rules for canceling or modifying my rental?
All cancellations and modifications of any kind must be made at least one day prior to the delivery or pickup date you are modifying.
Cancellations: 100% payment is due at booking. If you cancel on the scheduled delivery date, the full rental amount applies under the rental agreement.
Modifications: If you would like to reschedule that is not a problem, just let us know.
Extending your rental: Extra days are based on availability, so please call if you do not feel you will be ready for your dumpster to be picked up on your scheduled pickup date.
Is there a wrong way to fill a dumpster?
Please do your best to disperse the weight evenly throughout the dumpster.
Make sure that all items are within the confines of the dumpster, not exceeding the sides or the top.
Do NOT use machinery to compact items into the dumpster or to drop heavy items into the dumpster.
Make sure that the tarp provided on the dumpster is able to be pulled over the top without any sharp objects restricting closure or ripping the tarp.
My dumpster is full but I have more junk, what do I do?
Call us to arrange a dump-and-return service. Availability, the return schedule, and the total price must be confirmed before arranging an additional dump.
Is it ok to put roofing shingles in a dumpster?
Roofing shingles require approval before booking. Do not mix other trash with a shingle-only load. The rental contract specifies a $100 fee if other trash is mixed with shingles. Call us to confirm the appropriate dumpster and loading requirements.
Can you place the dumpster in my yard?
No, all dumpsters must be placed on concrete, asphalt, or gravel. Placing a dumpster in a yard can result in our vehicle or the dumpster becoming stuck. This will result in recovery fees and damage to your yard.
Do all dumpsters have a door?
Yes, all of our dumpsters have doors.
Does the price include everything?
Your base rental includes delivery, pickup, and one dump within the included weight allowance: 4,000 lb for the 13- and 17-yard dumpsters, or 5,000 lb for the 20-yard dumpster. Additional weight, extra rental days, and other charges described in the rental agreement may apply. Check pricing for your address before booking.
What if my dumpster is overweight?
If you go a little over the amount of weight included in your rental, don’t worry, it happens! Additional weight charges apply. Contact us for the applicable charge before loading beyond your included weight allowance.
If the dumpster is extremely overweight our number one concern is safety. If the dumpster is too heavy/overloaded, we cannot pull the dumpster without risking the safety of our driver and the others on the road with him. If you are concerned about the amount of weight in your dumpster, call 618-751-1574 or review our sizing and weight guide.
Are there any other small businesses that you recommend for projects?
The vendors listed below are trusted partners we’ve enjoyed working with over time. We’re happy to share them as a helpful resource for clients and visitors who may be looking for reliable, high-quality service providers!
- Construction & Remodeling: Northwind Construction LLC — https://northwindconstructionllc.com/
- Landscaping: Holtzclaw Lawn & Landscaping — https://holtzclawlawn.com/
- IT & Website Support: NextGen Solutions MSP — https://nextgensolutionsmsp.com/
- Home Renovation: CWM Home Renovations LLC
All of these businesses are locally owned and known for providing quality work in their respective fields.